Questionei a Acana diretamente sobre a falha no mercado das sacas de 18kg de Acana tanto em PT como em ES.
Obtive a seguinte resposta:
Thank you for your email and my apologies for the delay in replying to you.
There have been problems with supply and this is because on September 9th, Champion Petfoods had an equipment malfunction in one of our kitchens that resulted in a fire damaging one of our ovens.
Repairs to our Kitchen have been completed, and we are back up and cooking all of our ORIJEN and ACANA diets. Although we are in back in full production, it takes time to fill the world wide shortages that are a result of this fire. We understand the frustration caused when product is unavailable, and we’re working hard to make sure food is available to you as soon as possible.
Quality and food safety takes time however, and it takes between 6 and 10 weeks between the time we cook our foods and they arrive safely in your store. Our warehouse is shipping product daily to our Distributors and they in turn are doing their best to ensure product is being sent to each of their Retailers.
I hope that I have been helpful and please let me know if I can be of further assistance.
Kind regards,
Para quem compra ACANA e ORIJEN
Moderador: mcerqueira
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- Membro Veterano
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<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The little creature said, “Dear Lord,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">There’s not one name left for me.”</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The Father smiled and softly said,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">“I’ve left you ’til the end.</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">I’ve turned my own name back to front,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">And called you Dog, my friend!”</p>
<p> </p>
<p><a href="http://chamaram-mesafira.blogspot.com/" ... om/</a></p>
<p><a href="http://www.patavermelha.com/">http://ww ... /</a>
</p>
<p> </p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">There’s not one name left for me.”</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The Father smiled and softly said,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">“I’ve left you ’til the end.</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">I’ve turned my own name back to front,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">And called you Dog, my friend!”</p>
<p> </p>
<p><a href="http://chamaram-mesafira.blogspot.com/" ... om/</a></p>
<p><a href="http://www.patavermelha.com/">http://ww ... /</a>
</p>
<p> </p>
Eles disseram isso, há uns meses no Facebook ...
Em várias petshops deram-me outro tipo de explicação. Desde as sacas de 18kgs não serem tão rentáveis, e/ou a quererem apostar noutro tipo de mercado/cliente.
... pessoalmente duvido que venhamos a ver sacos de 18 kgs ao preço que via-mos.
Mas sofiaabreulopes espero estar errado!
[/img][/u]
Em várias petshops deram-me outro tipo de explicação. Desde as sacas de 18kgs não serem tão rentáveis, e/ou a quererem apostar noutro tipo de mercado/cliente.
... pessoalmente duvido que venhamos a ver sacos de 18 kgs ao preço que via-mos.
Mas sofiaabreulopes espero estar errado!

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- Membro Veterano
- Mensagens: 11414
- Registado: quarta mar 29, 2006 8:19 pm
- Localização: Micas Maria, Tobias Manuel, Lolita, *Ratatui* *Tucha Maria*
eu tb!! quero acreditar no e-mail que postei e que veio da fábrica no Canada, pois eles melhor que ninguém poderiam dar uma explicação - na volta, a explicaçao das lojas é o que o importador de cá lhes disse, se calhar para justificar alguma possível subida de preços! 

<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The little creature said, “Dear Lord,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">There’s not one name left for me.”</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The Father smiled and softly said,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">“I’ve left you ’til the end.</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">I’ve turned my own name back to front,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">And called you Dog, my friend!”</p>
<p> </p>
<p><a href="http://chamaram-mesafira.blogspot.com/" ... om/</a></p>
<p><a href="http://www.patavermelha.com/">http://ww ... /</a>
</p>
<p> </p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">There’s not one name left for me.”</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">The Father smiled and softly said,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">“I’ve left you ’til the end.</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">I’ve turned my own name back to front,</p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt">And called you Dog, my friend!”</p>
<p> </p>
<p><a href="http://chamaram-mesafira.blogspot.com/" ... om/</a></p>
<p><a href="http://www.patavermelha.com/">http://ww ... /</a>
</p>
<p> </p>